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Terms & Conditions

Definitions
Use of Website
Privacy and Data Protection
Intellectual Property and Right to Use
Miscellaneous Provisions

Welcome to the Wild Grapes website (www.wild-grapes.co.uk) terms and conditions for use. This website is owned and operated by Wild Grapes Ltd. These terms and conditions apply to the use of this website and by accessing this Website and/or placing an order you agree to be bound by the terms and conditions set out below. If you do not agree to be bound by these terms and conditions you may not use/ access this website.
If you have any questions relating to these terms and conditions, please contact us before you place an order. You can email our Customer Services department or call us on +44 (0)1428 707862 between 09:00 and 17:00 GMT, Monday to Friday. Calls will be charged at your standard national or international (for non UK locations) rate.

1. Definitions
“Conditions” means these terms and conditions and the Special Conditions;
“Product” means a product displayed for sale on the website;
“Product Description” means that part of the website where certain terms and conditions in respect of the individual product are provided;
“Special Conditions” means the terms and conditions in the Product Description;
“Users” means the users of the website collectively;
“Personal Information” means the details provided by you at the checkout;
“Cookies” means a piece of information that our website sends to your browser, which then stores this information on your system. Cookies contain no more information than you volunteer, and they are not able to ‘invade’ your hard drive and return to sender with personal or other information from your computer;
“Wild Grapes/we/us/our” means Wild Grapes Ltd, whose registered office is 38 Farnham Road, Guildford, Surrey GU2 4JN;
“Website” means the website located at www.wild-grapes.co.uk or any subsequent URL which may replace it; and
“You/ your” means a user of this website.

2. Use of the Website

Access
You are provided with access to this website in accordance with these Conditions and any orders placed by you must be placed strictly in accordance with these Conditions. These terms and conditions do not affect your statutory rights.

To order goods through this website you must be at least 18 years of age. We will treat each order for goods as an offer by you to purchase the goods subject to these terms and conditions. Special Conditions apply to certain items and are set out on those pages describing those items.

Personal Information
You warrant that:

  • The Personal Information which are required to provide at the order confirmation page is true, accurate, current and complete in all respects; and
  • You will notify us immediately of any changes to the Personal Information by contacting our Customer Services department by emailing, or calling us on +44 (0)1428 707862 between 09:00 and 17:00.
  • You agree not to impersonate any other person or entity or to use a false name or a name that you are not authorised to use

Indemnity
You agree fully to indemnify, defend and hold us, and our officers, directors, employees, agents and suppliers, harmless immediately on demand, from and against all claims, liability, damages, loses, costs and expenses (including reasonable legal fees), arising out of any breach of the Conditions by you or any other liabilities arising out of your use of this website, or the use by any other person accessing the website using you rshopping account and/or your personal information.

Our Rights
We reserve the right to:

  • Modify or withdraw, temporarily or permanently, this website (or any part thereof) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the website; and /or
  • Change the Conditions from titme to time, and your continued use of the website (or any part thereof) following such change shall be deemed to be your acceptance of such change. It is your reponsitility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop using the website.

Third Party Links
To provide increased value to our Users, we may provide links to other websites or resources for you to access at your sole discretion. You acknowledge and agree that, as you have chosen to enter the linked website we are not responsible for the availability of such external sites or resources, and tdo not review or endorse and are not responsible or liable, directly or indirectly, for i) the privacy practices of such websites, ii) the content orf such websites, including (without limitation) any advertising, content, products, goods or other materials or services on or available from such websites or resources or iii) the use to which others make of these websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such advertising, content, products, goods or other material or services avialble on such external websites or resources.

3. Privacy and Data Protection

When you shop on this website, we will ask you to input and will collect Personal Information from you such as your name, email address, billing address, delivery address, telephone number, product selections, credit card or other payment information and a password. We may also collect, and our third party providers of advertisements and content may collect, information about where you are on the internet (eg URL you came from IP address, domain types like.co.uk and .com), your browser type, the country and telephone area code where your compyuter is located, the pages of our website that were viewed during your visit, the advertisements you clicked on, and any serach terms that you entered on our website (“User Information”). We may collect this information even if you do not provide any personal information.

You should be aware that this site is being monitored and may capture information about your visit that will help us improve the quality of our service.

We confirm that any Personal Information which you provide to us (or which is available on public registers) and any User Information from which we can identify you, is held in accordance with the registration we have with the Data Commissioner’s Office. We use your information only for the following purposes:

  • Processing your orders;
  • For statistical or survey purposes to improve this website and its services to you;
  • To serve website content and advertisements to you;
  • To administer this website;
  • If you consent, to notify you of products or special offers that may be of interest to you.

You agree that you do not object to us contacting you for any of the above purposes whether by telephone, email or in writing and you confirm that you do not and will not consider any of the above as being a breach of any of your rights under the Privacy and Electronic Connunications (EC Directive) Regulations 2003.

You can sign up to receive relevant information on our website, special offers and promotions via email by completing the enquiries form on our Contact Us page, for which you are required to provide your name and email address (you are not required to purchase any products in order to sign up). You may unsubscribe from this at any time by following the unsubscribe instructions in any email received.

4. Intellectual Property and Right to Use

The content of the website (including pictures, designs, logos, written text, photographs and other materials) are the copyright trademark or registered trademark of Wild Grapes Ltd or its content and technology provides or their respective owners.

You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all materials and/or content made available as part of your use of this website shall remain at all times vested in us or our licensors. You are permitted to use this material only as expressly authorised by our licensors or us.

You acknowlege and agree that the material and content contained within the website is made available for your personal non-commercial use only and that you may (if necessary to make a Purchase) download such material and content on only one computer hard drive for such purpose. Any other use of the material and content of the website is strictly prohibited. You agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.

Limitation of Liability
While we use reasonable endeavours to verify the accuracy of any information on the website, we make no warranties, whether express or impled in relation ot its accuracy. The Website is provided on an “as is” and “as available” basis without any representation or endorsement made and we make no warranties of any kind whether express or implied, in relation to the Website, or any transaction that may be conducted on or through the Website including but not limited to, implied warranties of non-infringement, compatibility, security, accuracy, conditions or completeness, or any implied warranty arising from course of dealing or usage on trade.

We make no warranty that the Website will not meet your requirement or will be uninterrupted, timely or error-gree, that defects will be conrreted, or that the site of the server that makes it available are free of viruses or bugs or representes the full functionality, accuracy, reliability of the Website. We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the Website.

To the fullest extent permissible under applicable law, we disclaim any and all warranties of any kind, whether express or implied, in relation to the Products. This does not affect your statutory rights as a Consumer, nor does it affect your Contract Cancellation Rights.

5. Miscellaneous Provisions
The contract between us shall be governed by the laws of England and any dispute between us will be resolved exclusively in the courts of England. English is the only language offered for the conclusion of the contract.

You may only link to this website with our express written permission. We expressly reserve the right to withdraw our consent at any time to a link that in our sole opinion is inappropriate or controversial. You may not assign or sub-contract any of your rights or obligations under these terms and conditions or any related order for products to any third party unless agreed upon in writing by Wild Grapes Ltd.

No delay or failure by Wild Grapes Ltd to exercise any powers, rights or remedies under these terms and conditions will operate as a waiver of them nor will any single or partial exercise of any such powers, rights or remedies preclude any other or further exercise of them. Any waiver to be effective must be in writing and signed by an authorised representative or Wild Grapes Ltd.

These terms and conditions including the documents or other sources referred to in these terms and conditions supersede all prior representations, understandings and agreements between you and Wild Grapes Ltd relating to the use of this site (including the order of products) and sets forth the entire agreement and understanding between you and Wild Grapes Ltd for your use of this website.

Contact
The registered company address of Wild Grapes Ltd is 38 Farnham Road, Guildford GU2 4JN. Company registration number: 5144575.

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