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Testimonials

At Wild Grapes we endeavour to delight each and every one of our customers with both their end product and the service that they receive throughout. We believe that the many testimonials that we receive are a great affirmation of our commitment and dedication to very high levels of customer service and a product which is, quite simply, second to none!

As a member of the Guild of Master Craftsmen, we uphold the highest standards of workmanship, integrity and professionalism in everything we do. Please take the time to read through a few of the comments from our many delighted customers.

"Just a quick note to say thank you very much for the wine racks, which were delivered yesterday. They are very well engineered. I have made them up now and they are absolutely superb. A big thank you for making up the 1/2 bottle racks which are great. Thanks also for your professionalism throughout which gave me confidence from the start." [P A, Manchester, 2010]
"Graham and Warren I am delighted with the Big Metal Wine Rack that you created for me. Not only does it look great but it fits the space it was created for perfectly. I am also happy knowing that my bottle labels will no longer be at risk of the nicks, scars and shreds they suffered in the old wood and steel racking. Richard Maybury (Priority Management http://priorityattitudes.com/) " [Richard Maybury, 2009]
"I'm delighted with service you guys have given me. You are a shining example to any company that wants to operate successfully on the internet - efficient, personal, competitively priced and great service. You made me feel valued. " [Mr P. Smith, 2009]
"I wanted… to say how thrilled we are with the finished product. It far surpasses even the high hopes that we had. [My wife] and I keep popping down to sneak another look. I wanted to thank you and your team, especially Warren and Chris who were absolutely stellar, and produced an astounding finished result… Graham, thanks again and you can rest assured I shall be recommending you to all my friends although once they've seen it I don't think they'll need any convincing!" [Mr. S O’Malley, 2006]
"We are delighted with the wine rack. It looks wonderful in its new location. Thanks also for your assistance with the installation" [Mr and Mrs Swift, 2005]
"Graham, the wine racks have arrived this afternoon. I am so very delighted with them - they are fantastic. I would like to thank yourself and your team for a truly superb product." [Ian Tunstead- Tir y Coed Country House, 2008]
"I wanted to email and thank you for the glasses. Exactly what i wanted! Ii am very impressed with the website and customer service and will be recommending the company to my friends. Great service from start to finish. " [L. Cullen, 2009]
"Parcel arrived today all in excellent order, thank you once again for a fantastic customer experience. " [J Morris, 2009]
"I’m writing to say how delighted we are with the wine racks you recently installed. I believe that the mix of racking options has worked very well. It was the intelligent design of the racks that put Wild Grapes ahead of all the other options we looked at." 
"Graham and Warren, I am delighted with the cellar and also the way in which the whole transaction was dealt with and the Wild Grapes experience in general. I won't hesitate to recommend you and I wish you the best of luck going forwards as the business grows. " [Mr N Shellard, 2008]
"Dear Graham, this has to be the best on-line service I’ve had! I spoke to my friend this evening and was amazed to hear that they had already received the wine glasses from Wild Grapes (all intact as well..). Thank you so much for this superb service – the couple, recently married, had been let down by Wrapit so they’re thrilled that at last they have a wedding present! Kind regards, J " [JHall, 2008]
"Thrilled, thrilled, thrilled. I am so utterly delighted with the wine rack – it looks wonderful! Thank you very, very much indeed. A masterpiece." [Ms Lawrie, 2005]
"We received the wine rack today and would like to say how much we are pleased with it. A fantastic job! The quality of construction and finish is second to none and I’m sure we’ll have many years of enjoyment from this lovely piece of furniture." [Ms Bowden]
"Graham - would just like to thank you for exceptional service and great website. Some friends of mine got caught in the Wrapit debacle and this was the replacement present - they are delighted. I'll certainly order through you again. rgds Ed" [Ed Johnson, 2008]
"Thank you for the glasses. They arrived this morning. We have been very impressed with the speed with which they were despatched and the obvious care with which you, and your company, have treated us. We will not hesitate to use you again and will certainly recommend Wild Grapes to others. " [Mr S Watson, 2008]
"We would be happy to say how pleased we were from start to finish with the excellent service and advice, and ultimately a thoroughly professional fitting and quality finished products." [Ms Falk, 2005]
"Hi Melanie, your customer relations are fantastic, I wish every Business I dealt with had someone like you working for them. I wish you all the very best! Thank you" [Aston Martin Workshop, 2007]
"Thanks for the great wine display racks. We’re getting loads of compliments from customers and suppliers – they are really impressed!" [YN Emporium Ltd, 2005]
"Thank you so much for your help - I have been very impressed with the excellent service you offer and will undoubtedly be buying from you again! Thanks again. " [Rawtenstall Health Centre, 2008]
"Thanks, I’m very happy with my wine cellar – it looks great, plenty of storage and a very neat job!" [Mr Maynard, 2006]
"Just a quick note to thank all of you, the rack arrived exactly 8 weeks to the day from ordering – impressive! I am very pleased with it. It looks great and fits exactly as I wanted…it is already well used." [Mr Barbour, 2006]
"Very impressed with the wine rack and also very impressed with your company and the service provided." [Mr McKeon, 2006]
"We are thrilled with the cellar. Just got to fill it! Best wishes, Mike and Sarah" [Mr. More-Molyneux, 2007]
"Graham, I got the Riedel glasses Saturday. Thanks so much for the timely and professional service. Really made my dinner party a success!" [Mr W C Stacia Jnr, 2007]
"Thank you very much for sorting out the present. I came across your website purely by chance and was very impressed with it, but equally impressed with your helpful and efficient service. Thank you very much for making it all so easy. " [Angela Blouet, 2007]
"Thank you so much for your help - I have been very impressed with the excellent service you offer and will undoubtedly be buying from you again!" [Ms. L Clemens, 2008]
"Many thanks …. I’ll certainly look on your website when I’m next buying glasses – another triumph for Google – I wouldn’t have found you otherwise…. Your service is truly impressive. Thank you for your swift and courteous attention." [Mrs B Howard, 2007]
Click for our FREE Wine Cellar or Wine Rack Design Service, or contact us now for more information on 01428 707862
or info@wild-grapes.co.uk

 

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